Brown Interiors wants you to be satisfied with your purchase. You may return merchandise purchased at Brown Interiors. All returned items must be in “like new” condition and in its original packaging. Refunds will be credited to the credit card used for the original purchase. Merchandise paid by cash or check will be refunded by corporate check and mailed.
All shipping charges are non-refundable. The customer is responsible for the return shipping costs. Proof of purchase is required and return authorization must be obtained prior to the return of shipment. An order cannot be canceled once it has started processing. If you decide to cancel your order after processing, our standard return policy will apply.
Fourteen days from the date merchandise was received, refunds are available. All items must be in new, unused, and unassembled condition with all the original packing material included. All items returns are subject to a 30% restocking fee.
Products should be returned in their original packaging as much as possible. Outside the box, write your order number and your return address. Inside, include your printed order slip and/or contact information, order number, and the reason for return. We recommend you choose a shipping method that is trackable.
Please contact us at (281) 412-5305 or at email@example.com for assistance in returning the merchandise.